Privacy Policy

At ZICOR LIVING, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

We are committed to handling your data responsibly and transparently — whether you’re simply browsing or placing an order. By using our website, you agree to the terms of this Privacy Policy.

1. What Information We Collect:

When you place an order, we collect:

Your [Name], [Email address], [Phone number], [Shipping & billing address]

We do not collect or store your full payment details. Payments are securely processed via Billplz.

2. Use of Information

We use the collected data to:

Secure and monitor the website, Proceed your orders, Provide customer support, Send order updates and (optional) promotional emails, Comply with legal and financial obligations

3. Information Protection

We do not sell or rent your personal data. Your data is only shared with trusted service providers – Billplz for the purpose of fulfilling orders and securing the website.

4. Data Security

We use security tools and best practices to protect your data. While no method is 100% secure, we strive to keep your information safe.

Return & Refund Policy

Thank you for shopping with us. Please read our return policy carefully before making a purchase.

1. No Returns or Exchanges

All items sold are final sale. We do not accept returns or exchanges, regardless of the reason.

2. Order Accuracy

Please make sure all details (product, size, quantity, shipping address) are correct before completing your purchase. We are not responsible for errors made during the checkout process.

3. Damaged or Wrong Items

If you receive a damaged or incorrect product, please email us ([email protected]) within 3 days of receiving the item, and we will review your case. – Each case will be reviewed individually.

4. Limitation of Liability

We are not liable for any direct or indirect damages resulting from the use or inability to use our website or products, including but not limited to lost profits or data.

Terms & Conditions

By accessing and using this website, you agree to the following terms:

1.1 Use of the Website

You agree to use our website only for lawful purposes. You agree to provide accurate and truthful (up-to-date) information when placing an order. We reserve the right to cancel any order due to errors or suspicious activity.

1.2 Intellectual Property

All content on this website, including text, images, designs and logos, are owned by ZICOR LIVING and may not be copied, modified, or reused without written permission.

1.3 Privacy & Security

Your use of this website is also governed by our [Privacy Policy].

2. Product Information

We make every effort to ensure product descriptions, prices, and images are accurate.

However, we do not guarantee that all information is error-free or current. We reserve the right to correct any errors or inaccuracies at any time without prior notice.

3. Payment Processing

All payments are handled by Billplz, a secure third-party payment gateway. Your payment information is encrypted and processed securely by Billplz. Please review Billplz’s Privacy Policy for details. 

3. Orders Confirmation

Orders are confirmed only after payment is successfully processed. All payments are handled securely by Billplz. We do not store your credit/debit card information.

Prices are listed in Malaysian Ringgit (MYR) and include any applicable taxes.

4. Shipping & Delivery

We only ship within Malaysia.

Orders are processed within the estimated timeframe provided. Delays may occur due to unforeseen circumstances.

Customers are responsible for ensuring shipping details are accurate. We are not liable for lost parcels due to incorrect addresses.

5. Your Consent

By using our website, you consent to this Privacy Policy and the collection of visitor IP addresses for security purposes

6. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.

7. Governing Law

These Terms are governed by the laws of Malaysia. Any disputes arising shall be resolved under Malaysian jurisdiction.